Iqra Crafts respects your privacy and is committed to protecting your personal information.
Information We Collect
• Contact details: name, email, phone number, shipping/billing address
• Order and payment information (processed securely via our payment partners)
• Browsing data: pages visited, device/browser type, via cookies
How We Use Your Information
• To process and deliver your orders
• To communicate order updates via email, SMS, or WhatsApp
• To respond to customer service inquiries
• To send promotional offers (only if you’ve opted in; you can unsubscribe anytime)
• To improve our website and product offerings
Payment Security Payments are processed through secure, PCI-compliant third-party gateways (e.g., Razorpay). We do not store your card or banking details on our servers.
Sharing of Information We do not sell your personal data. Information is shared only with:
• Shipping/courier partners, to deliver your order
• Payment gateway providers, to process transactions
• Service providers who help us run the website, under confidentiality obligations
Cookies Our website uses cookies to improve your browsing experience, remember your cart, and understand site traffic. You can disable cookies through your browser settings, though this may affect site functionality.
Your Rights You may request access to, correction of, or deletion of your personal data by contacting us at 8128064810.
Data Retention We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.
Policy Updates This policy may be updated periodically. Changes will be posted on this page with a revised date.
Contact For privacy-related questions: 8128064810